Infront vacancy search engine

Client Services Consultant (m/f/d)


Vacancy details

General information

Reference

2021-322  

Position description

Job title

Client Services Consultant (m/f/d)

Contract type

1 = fulltime - unlimited

About the Role

We are seeking an enthusiastic team member to join our team in Stockholm.
In a varied and exciting role, you will apply your knowledge of the financial markets, technical skills and customer service skills to our financial professional clients and prospects.

As you gain hands-on expertise with our products you will also have opportunities to work with other departments to contribute in the areas of product development, sales and other cross-functional projects.

 

Your responsibilities will include:

  • Conducting client support and training for banks, brokerages and Infront’s direct customers through telephone and email
  • Collaborating with CSM (Customer Success Management) and Sales to provide excellent service to our users
  • Contributing to projects on the client services team
  • Contributing to cross-functional team projects
  • Testing newly developed Infront product features
  • Running webinars for new and existing users
  • Providing constructive feedback to help develop Infront’s software solutions

Who you are

  • You have a higher education degree (preferably within Finance or IT)
  • Minimum of 1-2 years financial market experience, preferably gained within a financial software company
  • Excellent English and Swedish written and verbal communication skills
  • Strong presentation skills
  • Good general computer skills and savvy in Social Media (Twitter, LinkedIn etc.)
  • Analytical and proactive approach to problem solving
  • Ability to work under pressure when required
  • A genuine enthusiasm and a capacity to learn new things in the financial markets
  • Comfortable working independently, or as part of a team to achieve results
  • Ready to assume responsibility and take initiative
  • Passionate about working with leading edge technology.
  • Motivated to provide superb customer service (both internally and externally)
     

Why join Infront?

Infront offers exciting and challenging job opportunities within the financial technology sector. You will be a part of an active social environment with friendly, supportive and highly skilled colleagues. Being part of a company that is built on technological innovation, you will experience great opportunities for personal growth and fulfilling career possibilities in a fast-paced environment. At the same time, we have an informal and relaxed culture based on mutual trust, respect and cooperation.

Apply now to become a part of the Infront culture, where contributions are recognised and achievements are celebrated!

Position localisation

Job location

Sweden, Stockholm

Company

Infront Sweden

Handled by

Last name

Stephen

Forename

Taryn