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Sales Operations & CRM Manager (m/f/d) remote

Vacancy details

General information



Position description

Job title

Sales Operations & CRM Manager (m/f/d) remote

Contract type

1 = fulltime - unlimited

About the Role

In your role as Sales Operations & CRM Manager, you will be a key contributor in supporting our Customer Facing teams to successfully serve our customers. This role can be based in one of our offices (Kaiserlautern, Rimpar, Frankfurt) and remote

Your tasks:

  • CRM Administrator (system support, updates, functionalities, interfaces, further development or migrations)
  • Training and education for users (new users and in case of changes of the system) as well as support in case of questions and technical contact CRM
  • 1st level support in case of errors (recording, analysis, correction)
  • Operational project cooperation with the CRM system provider
  • Data quality monitoring, data cleansing and execution of data exports and imports with preparation in Excel
  • Sales campaigns and controlling
  • Creation of reports, dashboards and KPI visualizations with different systems or tools (CRM, BI, Excel) for all relevant Infront departments (e.g. targets and result calculations, sales activities and NPS, reports on sales and pipeline, account evaluations)
  • Content-related collaboration with various Infront departments as well as process-related reconciliations

Who you are

  • You have completed your studies in the field of economics, IT, etc. or have a comparable education.
  • You have experience in the administration of CRM software (Salesforce, Freshsales or comparable)
  • You have already proven your very good Excel skills (e.g. in internships or projects)
  • Ideally, you already have experience in the following areas:
    • Big Data Analytics/BI
    • Relational databases/SQL or ETL (Pentaho, Access)
    • KPI Visualization/BI Tools (Microstrategy BI, Tableau)
    • Process management tools (Visio, Signavio, Trello,MS Planner)
  • You are excited to work with an international sales team and other stakeholders
  • You are a team player and have strong communication and analytical skills
  • You have the ability to quickly get to grips with different problems and work out solutions independently
  • Your English skills are fluent, German skills are an advantage

Candidates who have just graduated and may not perfectly fit the above profile are also encouraged to apply.

Why join Infront?

Infront offers exciting and challenging job opportunities within the financial technology sector. You will be a part of an active social environment with friendly, supportive and highly skilled colleagues. Being part of a company that is built on technological innovation, you will experience great opportunities for personal growth and fulfilling career possibilities in a fast-paced environment. At the same time, we have an informal and relaxed culture based on mutual trust, respect and cooperation. Apply to our open positions or send us an open application to become a part of the Infront culture, where contributions are recognized and achievements are celebrated.


Position localisation

Job location

Germany, Frankfurt


Infront Financial Technology GmbH

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Phone number

+49 69 50701-493