As a Senior Business Consultant, you will play a central role in supporting Infront customers to seamlessly integrate, extend and maximize the use of Infront Assetmax solutions. Your responsibilities will include supporting new clients, coordinating projects and acting as a subject matter expert for client requests. You will work closely with our development and content teams to develop solutions that meet the individual requirements of our customers.
Your responsibilities in this role include:
- Supporting Infront customers with the introduction, expansion, and use of Assetmax.
- Managing the onboarding of new customers including project coordination/project management for these projects.
- Being the contact person for our customers and their questions.
- Implementing our customers' expansion requests by adapting the configuration and using our in-house programming language.
- Working closely with the Development, Data Management and Content departments to adapt the solutions to our customers' needs.
- Collaborating with Sales/Pre-Sales in day-to-day business.
- Supporting product management by specifying requirements for the further development of our solution.
- Conducting product training for customers and colleagues.
Infront offers exciting projects in an innovative and international environment, with modern systems and new technologies that are unique in Europe. We have a professional work culture and a start-up environment, with the advantage of being an established company. You have the freedom to contribute your own ideas and are given the opportunity to develop professionally and personally.
At Infront, we emphasize work-life balance through our hybrid model, which allows for both in-office collaboration and remote flexibility. Our diverse team – close to 500 employees from over 30 nations and a leadership team that spans 6 countries - reflects our commitment to diversity and inclusion. We invite everyone to apply to join us (regardless of race, religion, gender, age, disability, etc.) and are committed to equal opportunities for all. Join us and contribute to our thriving, diverse community.