At Infront, we are committed to fostering an inclusive workplace, recognizing our diverse team as one of our most valuable assets. 

For 25 years, Infront has been empowering financial market experts to make faster, smarter, compliant decisions. Over time, we have expanded our foundation by bringing together companies with more than 75 years of combined market experience and trust. All these years on, we're still building. Opening our new Madrid office marks an exciting next chapter, and we're growing our team in order to write it.

Our strength lies in market data, delivering reliable, accurate information through a powerful suite of tools, spanning Data Intelligence, Wealth Management solutions, and Trading & Investor solutions, that our users depend on every day. Today, we are one of Europe’s leading providers of market data and financial software, helping professionals navigate markets with confidence and speed.

As a Junior Solution Consultant within our Services team, you will play an important role in helping our customers get the most out of our solutions. You will work closely with customers and colleagues to understand business needs and support the delivery of solutions that address their challenges.

Working alongside experienced consultants and specialists, you will be involved in different stages of the customer journey, from gathering requirements and configuring solutions to supporting testing, training and go-live activities.

This is an excellent opportunity for someone looking to develop their consulting and technical skills, gain hands-on experience with software implementations and build a career at the intersection of technology, business and financial markets.

You will collaborate with colleagues across Customer Success, Product, IT Operations, Sales and Customer Care to help deliver a positive customer experience and successful implementation projects.

Responsibilities

• Participate in customer discovery sessions and workshops to understand business needs, processes and implementation requirements.
• Help translate customer requirements into practical solution designs and configuration plans.
• Support the configuration of Infront solutions, including workflows, permissions, reports, dashboards, product settings and reference data.
• Contribute to customer onboarding and implementation activities, ensuring projects progress smoothly and customers receive the support they need.
• Assist with project scoping, delivery planning and the preparation of Statements of Work in collaboration with the wider Services team.
• Support User Acceptance Testing (UAT), helping customers test and validate solutions ahead of go-live.
• Prepare and deliver customer training sessions, administrator guidance and knowledge transfer activities, with support from senior colleagues where needed.
• Work with technical teams on data migration, integrations and environment readiness.
• Prepare and maintain implementation documentation, process guides and customer handover materials.
• Assist with assessing customer change requests and supporting release planning and service transitions.
• Help investigate functional issues and provide first-level functional support, escalating more complex matters when required.
• Collaborate with Customer Success to support a smooth transition from implementation into business-as-usual operations.
• Share customer feedback and observations with colleagues across Product, Sales and Technology to contribute to continuous improvement.
• Support pre-sales activities, including solution demonstrations, requirements gathering and customer workshops.

• You have a degree in Business, Finance, Economics, Computer Science, Information Technology or a related field, or equivalent practical experience.
• You have approximately 1–3 years of professional experience, ideally in a customer-facing, consulting, business analysis, technology or financial services environment.
• You have an interest in technology, financial markets and understanding how software solutions can address business challenges.
• You have good analytical and problem-solving skills and enjoy understanding business requirements and finding practical solutions.
• You have strong communication and interpersonal skills and feel comfortable interacting with customers and collaborating with both business and technical stakeholders.
• You are motivated to develop your skills in software configuration, implementation, requirements gathering and customer training.
• You enjoy working as part of a team, are comfortable taking responsibility for assigned tasks and are keen to gradually take on more ownership as you develop.
• You are curious, proactive and adaptable, with a positive attitude and a customer-focused mindset.
• You have a basic understanding of operating systems, with some exposure to Windows and/or Linux.
• Familiarity with REST APIs, XML, JSON, Python or SQL is an advantage, but not essential.
• An interest in financial markets, trading workflows or the buy-side/sell-side industry is a plus. Exposure to the FIX protocol is beneficial but not required.
• You are fluent in English, both written and spoken.

Our offer

Health & wellness: Benefit from wellbeing initiatives tailored to local needs, including access to an employee assistance programme that provides confidential support to employees and their families.

Holiday: Enjoy competitive holiday entitlement aligned with local markets, so you can rest and recharge.

Remote work: Enjoy the opportunity to work one day a week from home, with flexible working hours where possible. You may also request to work up to four weeks per year from a different location.

Learning & development: Support your career progression with access to learning resources, ongoing conversations with your manager, and opportunities to share the knowledge you gain with your team.

Culture & impact: Be part of an international team with a startup mindset and play a key role in making a meaningful impact.

Our offices: Work from Europe’s leading financial centres and be at the heart of where finance happens.

Additional notes

• All candidates selected for employment are subject to Pre-Employment Screening. This process includes professional reference and background checks conducted by our third-party partner, ZINC. These screenings are part of our commitment to ensuring a secure, compliant, and trustworthy workplace
• We kindly ask that you submit your CV in English.